Participant Testimonials
Staff members who completed the Mental Health First Aid training shared their experiences and the impact it has had on their roles at EDSI:
“I found this course to be a great refresher, as well as an informative session for how to approach and respond to sensitive topics and best assist individuals while maintaining safety for all. I learned how to approach individuals who are experiencing concerns and difficulties with their mental health, the role that a Mental Health First Aider has- what they should ‘do’ and ‘not do’, and to remember that assessment is a constant throughout the process.”
– Pauline Rinehimer, Business Services Representative- Wilkes Barre, PA
“The Mental Health First Aid training exposed me to issues I was not aware of, which has been invaluable in my role managing staff, including those from EDSI. I’ve learned to use more appropriate terms and have become more sensitive to staff members experiencing mental health challenges. This training has better equipped me to support my team effectively.”
– Christine Jensen, PA CareerLink Administrator- Luzerne County, PA
Through MHFA training, EDSI is fostering an environment of understanding and compassion, empowering staff to make a positive difference in the lives of those served. As this program continues to expand, all staff members are encouraged to take part and support their colleagues and clients in meaningful ways. By embedding these initiatives within the company culture, EDSI reaffirms its commitment to mental health and well-being, ensuring a supportive and informed workplace for all.
Sources: 1 (https://www.mentalhealthfirstaid.org/about/) 2 (https://www.mentalhealthfirstaid.org/about/research/)
