Not surprisingly, generative AI continues to gain speed among many employers: 77% of 500 executives polled at midsize organizations in the United States and Canada say their organizations have adopted solutions such as ChatGPT and Microsoft Copilot.
And with good reason, as 85% of respondents using generative AI saying its impact has exceeded expectations, with benefits including increased efficiency, better customer service and lower costs
However, 41% of respondents in the survey also said their businesses have only partially implemented AI technology.
