The Federal Court has upheld the firing of a banking sector worker who didn’t follow proper procedures and collected unearned commissions of nearly $100,000.
“In roles like this one, where there’s a lot of responsibility for client funds, an expectation that the employee should be held to a particular professional standard and carry out their responsibilities ethically, when that element of trust is breached, it’s often just cause for dismissal,” says Annie Gray, a labour and employment lawyer at Stewart McKelvey in Halifax.
The worker was hired by Royal Bank of Canada (RBC) in 2000 to be a customer service agent. Over time, she became an investment retirement planner who was licensed to manage mutual funds as a registered representative of RBC.
