When organizations implement rigid return to office (RTO) mandates, high-performers, women and millennials are the most likely to quit their job, according to a survey.
Intent to stay among average employees was 8% lower with strict RTO mandates. Among high-performing employees, their intent to stay was 16% lower with these RTO mandates, and among millennials and women, the intent to stay was 10% and 11% lower, found the Gartner survey of 2,080 knowledge worker employees from May through June 2023.
“Mandated on-site requirements can carry very steep costs for talent attraction and retention. This is especially true for high-performers, women and millennials – three employee segments who greatly value flexibility,” said Caitlin Duffy, director in the Gartner HR practice. “Often these costs far outweigh the moderate benefits to employee engagement and effort.”
