In the wake of similar announcements south of the border, Walmart Canada announced this week that it raised the wages of approximately 40,000 store associates – an investment of $53 million that the retail giant said will “ensure attractive pay in the markets they operate.”
Planning anything at such a large scale presents its challenges, especially when it comes to communicating, says Walmart Canada CPO AnnMarie Mercer.
“How do you help 100,000 associates understand?” Mercer says. “When you have a workforce that’s as large scale as ours, with various different working hours, etcetera, how do you communicate on scale?”