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Home » 8 in 10 HR pros use or want to use AI, HR Brew survey finds
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8 in 10 HR pros use or want to use AI, HR Brew survey finds

staffBy staffDecember 7, 20243 Mins Read
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Quick-to-read HR news & insights

From recruiting and retention to company culture and the latest in HR tech, HR Brew delivers up-to-date industry news and tips to help HR pros stay nimble in today’s fast-changing business environment.

With 2024 in the rearview mirror, it’s time to take stock. Did those resolutions get tackled? Were those goals accomplished? Any needed changes in order to thrive in the next annum? HR pros are no strangers to reviewing what’s happened over the year.

At HR Brew, we thought now was also a good time to take stock and assess the myriad changes and development of HR technology, specifically the AI tech finding its way into organizations across the globe.

More than half of HR Brew readers surveyed for this story are using AI tech in HR. Some 53% of respondents currently use AI for their HR work, with 51% loving it. Another 35% are interested in adopting new AI tech.

Only 13% of those surveyed have not incorporated AI into their HR workflows, according to the survey.

According to a recent report from the Workforce Lab at Slack, employee AI adoption is plateauing, and now is the time for HR pros and company leaders to focus on training and education on the technology to both improve their organization’s culture when it comes to using AI at work, and upskill employees to use it.

The vast majority of AI tech in the HR space is used by HR professionals to better facilitate employee engagement and internal communication, with 83% of respondents noting that they leverage AI tools for those types of tasks. Another 39% reported using AI-powered tools for talent acquisition and recruiting. AI also shows up in learning and development (32%), performance management (30%), onboarding (30%), and workforce planning and analytics (22%).

Overwhelmingly, HR pros see AI tools as a means to a more productive end; 90% of respondents told HR Brew they’re using the tools to improve productivity and automate mundane tasks.

HR tech companies are seemingly working to find ways to leverage AI inside their platforms to make them more effective and automated. LinkedIn Recruiter, for instance, boasts new automated features in the platform that helps with the “tedious, repetitive tasks that end up not necessarily being that thing that leads to the hire.” AWS’s Amazon Q for Business helps employees access and use its massive collection of business data to improve productivity for its users. AI is changing L&D as well, with companies like Oracle giving their skills libraries a bit of a machine learning facelift.

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