A recent ruling by Nunavut’s information and privacy commissioner has raised concerns about the use of WhatsApp by employees for conducting official business.

The case involved a Department of Education employee who requested access to records after experiencing a breakdown in relations with senior management. The department disclosed nearly 1,500 pages of heavily redacted documents, prompting the commissioner to review the redactions and the department’s handling of the request.

Graham Steele expressed concern about the use of WhatsApp by senior officials, noting that it undermines transparency and accountability.

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