“If [an employer] makes reasonable efforts to accommodate requests by employees for shift changes and adjustments, it can feel comfortable that the tribunal isn’t going to reassess those efforts and impose unreasonable requirements and demands to accommodate.”

So says Christopher Andree, a partner and past co-leader of the Employment, Labour and Equalities Practice Group at Gowlings in Kitchener, Ont., after the Ontario Human Rights Tribunal dismissed a worker’s family status discrimination complaint.

The worker was a residential support worker for Family Options, a provider of residential housing and support services to adults with developmental and intellectual disabilities. The worker was a single parent of a young child.

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