Canada Life is facing financial sanctions from the federal government, in response to months of complaints from Canadian public servants and their families living abroad after the insurance provider took charge of their health benefits.

Government workers have been “fighting” for their medical claims to be covered by the company, while complaining of delays and errors, according to reports by CBC.

“It’s the responsibility of the employer, and it’s time they find a way to fulfil it,” a representative of foreign service officers told CBC. “We haven’t ruled out any legal options at this point. Everything is on the table.”

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